What is to be declared?
The declaration consists in reporting your turnover for all Accor establishments and their Partners in a tool dedicated to Accor called AstoreSuite (formerly ASR).
Depending of the details of the contract(s) we have together, we will request you to declare:
- Specific amounts – turnover, quantities, volumes of all business or by specific products
- Per hotel/client, per brand or per country
These data will enable us to calculate the right service fees to be invoiced to you as well as for the hotel to control the amounts.
The majority of declarations are for the Quarter but some can be for the Semester (declaration on 01 July) or for the year (declaration on 01 January); they have been agreed with the buyer in your contract:
1st Quarter - Turnover from January to March = Declaration in April.
2nd Quarter - Turnover from April to June = Reporting in July
3rd Quarter - Turnover from July to September = Reporting in October
4th Quarter - Turnover from October to December = Reporting in January
You must declare the referenced services agreed with your Accor buyer.
The declaration is made on the date of the invoice, excluding VAT, shipping costs and all other types of taxes in accordance with the contract signed with Accor
From the 1st working day of the opening of the declaration, you will receive an e-mail with various information such as the connection link, the deadline, etc.
You will have access to an Establishment Database with all the open hotel codes, in development or under renovation, and the partners, in the AstoreSuite tool. Each of these establishments has a code composed of 5 digits + a letter (H-X-S-P..) with 4 other digits, this code is called "Mega Code".
It is important when reporting that you use the codes provided in the templates, as some institutions may have some of their codes changed.
If you have not declared a period for which you are liable, or if you wish to make corrections to your previous declarations, please contact your buyer.