Zoe BLACKFORD
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Recent activity by Zoe BLACKFORD Sort by recent activity-
Offers on AstoreShop
Introduction AstoreShop plays a crucial role in the procurement of merchandise for hotels. In order for your products to be showcased on AstoreShop, it is essential to establish an association betw...
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1. What is the Price Per Customer Group Segmentation?
What is the Price Per Customer Group (PPCG) Segmentation? The price per customer group is a feature that was developed for you as a supplier in order to have the ability to offer different prices f...
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An introduction to Products in Astore Shop
Hotels use Astore shop to order your products. You must use Mirakl to upload your products and offers which are then displayed on Astore Shop for hotels to order. But what do we mean by a produ...
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My hotel has changed legal entity or the owner has changed – what should I do?
If your hotel has changed legal entity then there is a responsibility to tell all of the suppliers whom you have accounts with. They may request that you submit new credit application forms. To ens...
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UK Only - Veolia queries
For all URGENT queries for Veolia: In the first instance, hotel is to CALL Veolia Call Centre 0370 6060686 (This is the quickest and best way to make contact) The majority of queries, requests a...
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Importing procedures from the EU to the UK following Brexit.
The below information is for UK hotels only: You may have more and more queries regarding customs help and importing procedures from the EU to the UK following Brexit. There is a contact to as...
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FAQ for Non Food Consumables
APPLICABLE FOR ALL NORTHERN EUROPE COUNTRIES Q: Where is my Delivery? A: Please contact the supplier customer services with your order number Q: A product(s) is missing from my delivery? A: Ple...
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F&B Frequently Asked Questions
Applicable for all clients in NORTHERN EUROPE Countries Q: Where is my Delivery? A: Please contact the supplier customer services with your order number Q: A product(s) is missing from my del...
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FAQ for Energy
FAQ for Energy Relevant for all clients in Northern European countries: Q: When will the next Energy Tender take place? A: Please raise a ticket to the Astore costumer service for the category ...
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FAQ for Mobile Telephone
FAQ for Mobile Telephones For all clients in Northern European countries only Q: I would like to replace my existing device, What is the process ? A: For AccorHotels Employees: Request confirmatio...