Thomas
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What is the clients code/name?
What is the clients code/name? Each country/zone has a list of clients/hotels you can declare on for a specific campaign: Clients which have been likely to purchase goods/services from you during ...
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How to access a module?
How to access a module? Once connected (Cf 'How do I access Astore Suite?')Every module is accessible via the landing page of Astore Suite, You can see it via the central button, or in the menu o...
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How do I access Astore Suite?
How do I access Astore Suite? Astore Suite is available on https://astoresuite.comDepending on which campaigns are running, you may or may not have access to the different sections – Declaration, D...
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What is the supplier declaration?
What is the supplier declaration? To be able to calculate the service fee we are to invoice you according to our mutual contract, we request you to “declare” on a regular basis the amount/volume of...
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What is Astore Suite?
What is Astore Suite? Astore is the new name of the procurement department of Accor. Astore aims to offer its stakeholders – clients and suppliers – the best in class tools to maximise the efficien...
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How to fill and upload the templates ?
COLUMNS A TO C The first 3 columns are dedicated to the client/hotel data: Mega Code: a 5 digits code made of 5 numbers and followed by the above client code - type 12345.H1234 Client’s Code: a 5...
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Need help and support ?
To support you as much as possible, we have prepared several channels: FAQs: available at any time here You can search an article using keyword on the section "Search" Email support: feel free t...
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I have a 308 error or a Proxy problem
I have a 308 error or a Proxy problem If while trying to connect to https://astoresuite.com/ , you come across this kind of problem : Error 308 ( nginx ) The proxy server isn't responding Please...
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Hogyan töltsük fel forgalmi jelentésünket ?
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I click on 'Declaration' and nothing happens
I click on 'Declaration' and nothing happens If you log in to Astore Suite, and you click on the 'Declaration' button but nothing happens, it means that no campaign is open at the moment. Whil...