Zoe BLACKFORD

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Activity overview

Latest activity by Zoe BLACKFORD
  • Zoe BLACKFORD created an article,

    Wet and Dry Amenities Update for Northern Europe

      As part of Accors commitment to single use plastic elimination we will be removing all mini bottles of wet amenities  (shampoo, shower gel etc) and replacing them with a dispenser solution.   The...

  • Zoe BLACKFORD created an article,

    My hotel has changed legal entity or the owner has changed – what should I do?

    If your hotel has changed legal entity then there is a responsibility to tell all of the suppliers whom you have accounts with. They may request that you submit new credit application forms. To ens...

  • Zoe BLACKFORD created an article,

    UK Only - Veolia queries

    For all URGENT queries for Veolia:  In the first instance, hotel is to CALL Veolia Call Centre 0370 6060686 (This is the quickest and best way to make contact)   The majority of queries, requests a...

  • Zoe BLACKFORD created an article,

    Importing procedures from the EU to the UK following Brexit.

    The below information is for UK hotels only:    You may have more and more queries regarding customs help and importing procedures from the EU to the UK following Brexit.   There is a contact to as...

  • Zoe BLACKFORD created an article,

    FAQ for Non Food Consumables

    APPLICABLE FOR ALL COUNTRIES Q:  Where is my Delivery? A:  Please contact the supplier customer services with your order number   Q: A product(s) is missing from my delivery? A: Please contact supp...

  • Zoe BLACKFORD created an article,

    F&B Frequently Asked Questions

    Q:  Where is my Delivery? A:  Please contact the supplier customer services with your order number   Q: A product(s) is missing from my delivery? A: Please contact supplier customer services as soo...

  • Zoe BLACKFORD created an article,

    FAQ for Energy

    FAQ for Energy    Q: When will the next Energy Tender take place? A: Please raise a ticket to the Astore costumer service for the category manager to clarify   Q: When is my Electricity contract e...

  • Zoe BLACKFORD created an article,

    FAQ for Mobile Telephone

    FAQ for Mobile Telephones   Q: I would like to replace my existing device, What is the process ? A: For AccorHotels Employees: Request confirmation from your manager and then email local IT team.  ...

  • Zoe BLACKFORD created an article,

    FAQ for AllSafe Audits

    FAQ for AllSafe Audits Q: Who is the nominated suppliers for AllSafe Audits? A: we have different nominated suppliers, depending on the country/region. Please raise a ticket with the Astore Custome...

  • Zoe BLACKFORD created an article,

    FAQ for water check/legionella-monitoring

    FAQ for water check/legionella-monitoring Q: Who is the nominated suppliers for water check/legionella-monitoring? A: we have different nominated suppliers, depending on the country/region. Please ...