Zoe BLACKFORD

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Activity overview

Latest activity by Zoe BLACKFORD
  • Zoe BLACKFORD created an article,

    My hotel has changed legal entity or the owner has changed – what should I do?

    If your hotel has changed legal entity then there is a responsibility to tell all of the suppliers whom you have accounts with. They may request that you submit new credit application forms. To ens...

  • Zoe BLACKFORD created an article,

    UK Only - Veolia queries

    For all URGENT queries for Veolia:  In the first instance, hotel is to CALL Veolia Call Centre 0370 6060686 (This is the quickest and best way to make contact)   The majority of queries, requests a...

  • Zoe BLACKFORD created an article,

    Importing procedures from the EU to the UK following Brexit.

    The below information is for UK hotels only:    You may have more and more queries regarding customs help and importing procedures from the EU to the UK following Brexit.   There is a contact to as...

  • Zoe BLACKFORD created an article,

    FAQ for Non Food Consumables

    APPLICABLE FOR ALL COUNTRIES Q:  Where is my Delivery? A:  Please contact the supplier customer services with your order number   Q: A product(s) is missing from my delivery? A: Please contact supp...

  • Zoe BLACKFORD created an article,

    F&B Frequently Asked Questions

    Q:  Where is my Delivery? A:  Please contact the supplier customer services with your order number   Q: A product(s) is missing from my delivery? A: Please contact supplier customer services as soo...

  • Zoe BLACKFORD created an article,

    FAQ for Energy

    FAQ for Energy    Q: When will the next Energy Tender take place? A: Please raise a ticket to the Astore costumer service for the category manager to clarify   Q: When is my Electricity contract e...

  • Zoe BLACKFORD created an article,

    FAQ for Mobile Telephone

    FAQ for Mobile Telephones   Q: I would like to replace my existing device, What is the process ? A: For AccorHotels Employees: Request confirmation from your manager and then email local IT team.  ...

  • Zoe BLACKFORD created an article,

    FAQ for AllSafe Audits

    FAQ for AllSafe Audits Q: Who is the nominated suppliers for AllSafe Audits? A: we have different nominated suppliers, depending on the country/region. Please raise a ticket with the Astore Custome...

  • Zoe BLACKFORD created an article,

    FAQ for water check/legionella-monitoring

    FAQ for water check/legionella-monitoring Q: Who is the nominated suppliers for water check/legionella-monitoring? A: we have different nominated suppliers, depending on the country/region. Please ...

  • Zoe BLACKFORD created an article,

    FAQ Hygiene Audits

    FAQ Hygiene Audits   Q: Who is the nominated suppliers for Hygiene Audits? A: we have different nominated suppliers, depending on the country/region. Please check on Astore company or log a ticket ...