Zoe BLACKFORD
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Order management module
What is an order management module? Each individual supplier typically has their own order management capabilities in Mirakl. The order management features available to sellers within a Mirakl mark...
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What is the Astore Shop Knowledge Base?
The Knowledge BaseHave you ever had a question about a product or service, but didn't want to wait on hold for customer support? That's where this knowledge base comes in handy!It's a place we've c...
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An introduction to Products in Astore Shop
Hotels use Astore shop to order your products. You must use Mirakl to upload your products and offers which are then displayed on Astore Shop for hotels to order. But what do we mean by a produ...
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Introduction to Astore Procurement supplier directory - Video Teaser
A full introduction to Astore Procurement and the supplier directory can be found here : https://support.astoreprocurement.com/hc/en-gb/articles/5750862724636-What-is-Astore-Procurement-Directory- ...
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FAQ Hygiene Audits
FAQ Hygiene Audits For all clients in Northern European Countries Q: Who is the nominated suppliers for Hygiene Audits? A: we have different nominated suppliers, depending on the country/region. Pl...
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Order's Life Cycle
What is an Order Life Cycle in Mirakl? In Mirakl, the order life cycle refers to the sequence of stages that an order goes through within the marketplace platform. The order life cycle typically in...
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What is Astore Shop?
Context Astore Shop serves as the e-commerce platform (ordering tool) for Astore GPO clients, as defined by Astore GPO. You can find a concise mission statement for Astore Shop below: Astore Shop |...
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How can I filter and view my orders based on their delivery date?
It is now possible to filter your orders by the selected delivery date. This can be useful if you want to know when your orders are arriving. Please be mindful, this only applies to orders which ar...
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FAQ for water check/legionella-monitoring
FAQ for water check/legionella-monitoring For all clients in Northern European countries Q: Who is the nominated suppliers for water check/legionella-monitoring? A: we have different nominated su...
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How do I reset my Mirakl password?
To log in to your Astore Shop account on Mirakl, simply use the following URL: https://accor-prod.mirakl.net/login. For optimal performance, we recommend accessing the platform using the Google Chr...