Zoe BLACKFORD
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FAQ for AllSafe Audits
FAQ for AllSafe Audits For all clients in Northern European countries only Q: Who is the nominated suppliers for AllSafe Audits? A: we have different nominated suppliers, depending on the country/...
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FAQ All Audits
FAQ All Audits For clients in all Northern European countries Applicable to all audits: Q: I think my invoice is not correct, are the rates corresponding to the contracted rates? A: You need to...
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FAQ Temporary Labour
FAQ Temporary Labour Below is accurate for all Northern European countries except Germany Q: Where do I find specific information about one listed supplier: price list, contracts framework, requi...
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FAQ Housekeeping
FAQ Housekeeping Applicable to all clients in Northern European countries: Q: I don't have any staff, what do I do? A: Contact the supplier/your local account manager Q: How many days notice ...
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Order management module
What is an order management module? Each individual supplier typically has their own order management capabilities in Mirakl. The order management features available to sellers within a Mirakl mark...
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Help with difficulties connecting to Mirakl
To log in to your Astore Shop account on Mirakl, simply use the following URL: https://accor-prod.mirakl.net/login. For optimal performance, we recommend accessing the platform using the Google Chr...
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Basic process overview of adding your products to Astore Shop
To add a product to Astore Shop for hotels to order, the following steps need to be completed. Here's a summary of each step, and you can find more detailed information in the related articles in t...
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What is the Astore Shop Knowledge Base?
The Knowledge Base Have you ever had a question about a product or service, but didn't want to wait on hold for customer support? That's where this knowledge base comes in handy! It's a place we've...
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2. What is the difference between a product, a price and an offer file? And how does it relate to PPCG?
Context The difference between a product is and what an offer is, should be clear to you, but if you need more information regarding this topic please consult:this article. This article introduces ...
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Introduction to Astore Procurement supplier directory - Video Teaser
A full introduction to Astore Procurement and the supplier directory can be found here : https://support.astoreprocurement.com/hc/en-gb/articles/5750862724636-What-is-Astore-Procurement-Directory- ...