Team Astore
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Decline an amount
Declining the amount proposed by the other party: You will have to add a Commentary to justify this rejection. You can optionally add one or more supporting attachment(s) You can optionally propos...
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Need help and support?
To support you as much as possible, we have prepared several channels: FAQs: available at any time here You can search an article using keyword on the section "Search" Email support: feel free t...
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How to remove or delete a product from sale on Astore Shop?
In case you want a product to no longer appear on Astore Shop, you should delete the offer attached to the product (At the bottom of this article there is a link is explaining how to manage this). ...
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How to import your offer file template into Mirakl?
Introduction An offer file is a type of file used in e-commerce platforms, such as Mirakl, to set up and manage product offers. It contains information such as the SKU of the associated product, th...
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How do I add or delete a user in Mirakl?
To log in to your Astore Shop account on Mirakl, simply use the following URL: https://accor-prod.mirakl.net/login. For optimal performance, we recommend accessing the platform using the Google Chr...
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Image Bank: Fruits and vegetables
This is a list of some generic images provided by Accor that you can use as your product's main image. Image Product Link Apricot http://seller-media.newaccorshop.fr/accor_fruits_legumes/me...
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Configure Shipping&Delivery, Free Shipping
The shipping costs are part of the parameters of each store. They must be carefully defined during the creation of your store in agreement with the Catman. Here is some information that will facili...
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How to confirm an order (acceptance/rejection of an order)
To confirm and action an order, you need to access the Astore Shop order management module. More information about what the Astore Shop Order Management Module is may be found in this article. A S...
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Main use cases
In this article, you will find some scenarios specific to Accor.All the information about creating a new product from a business perspective is available on the Adding a New Product page.Create a n...
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What is changing on Astore Shop with the Punch Out technology?
With the activation of the Punch Out, you will notice some changes in the information displayed during your order. Please read the article below to discover what will change with Astore Shop's Punc...