Team Astore
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How to partially accept an order?
During the validation of the order, you have the possibility to accept or refuse all or part of the order. In the case of a partial acceptance, you can select which items you do wish to deliver and...
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Why am I redirected to the suppliers website for some suppliers?
In some cases you can be redirected to the suppliers website for some suppliers. The reason behind it might be because you clicked on the "Punch Out" button from those suppliers. The Punch Out all...
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How to navigate in between the different countries on Astore Shop?
How to navigate between the different Astore Shop stores? To navigate between Astore Shop countries stores you can use the drop down list at the top left of Astore Shop login page. By clicking o...
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How to know if a supplier is nominated in the directory?
To know if a supplier is nominated in the directory, you can use the search bar. Write the name of the supplier you are looking for in the search bar. If the supplier's name is appearing in the re...
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I can't update my image/data sheet: "_media_key".
New "_media_key" attributes (format: text) have been created to enable you to update your media (images, data sheets...) if necessary. You can find the list here. These attributes can be used if :...
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How to allow a customer to add instruction per offer / per order
When ordering, Hotels might want to add a specific instruction to the order by product. Example 1 : 'Hotel A' ordered 5kg of meat and wants it to be cut in pieces of 0,2kg. Example 2 : 'Hotel B' or...
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How to display unavailable products?
How to filter by availability You have now the possibility to use the "availability" filter to display or not the products available from the different suppliers during your navigation. This filter...
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I've got a 308 error or a proxy problem
I have a 308 error or a Proxy problem If while trying to connect to https://astoresuite.com/ , you come across this kind of problem : Error 308 ( nginx ) The proxy server isn't responding Please...
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How to import a product file in Mirakl?
Introduction To sell your products on Astore Shop, you must first provide the product details in Mirakl. There are several ways to import your products. But this article will explain how to import ...
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Common Image Errors
Several reasons may explain why the image was not imported correctly: here are the steps to follow: Check Image Format and Import Images and verify that your image meets the technical requirement...