Team Astore
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How do I access Astore Shop?
What is Astore Shop? Astore Shop is our main e-ordering platform developed by Accor for you, our hotels and partners. A one-stop webshop that covers all your operational needs with a wide range of ...
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5. How to fill out the price segmentation template
ContextThis is an article dedicated to step 5 in the process of creating a Price Per Customer Group Segmentation.Price per customer segmentations have been created to meet your business needs and a...
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How to access to a supplier's page?
When you log in to the Astore Procurement website, you will have access to the suppliers' information. To visualize suppliers: 1. Click on "Suppliers" tab. You will be redirected to the suppliers ...
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Attach a file to a control
If you wish, you can, enclose supporting documentation during your control. To do this, click on the button « Add file » on the left of the comment field. This will open your file browser, and allo...
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Change the display language of the tool
If you want to display the tool in another language Click on "My Profile" at the top right of your screen. Select the tabs "Setting" on your profile page Click on "Edit my Profile" In the dropdow...
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How can I access Astore Shop to see how my products and my shop are displayed?
As a supplier, you only have access to the Mirakl tool where you can manage your shop. You do not have access to Astore Shop, so you cannot check how customers see your products or your shop. Howev...
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How to check your offer template imports?
Introduction An offer file is a type of file used in e-commerce platforms, such as Mirakl, to set up and manage product offers. It contains information such as the SKU of the associated product, th...
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Image Bank: Fish and seafood
This is a list of some generic images provided by Accor that you can use as your product's main image. Image Product Link Skate wing http://seller-media.newaccorshop.fr/accor_pr...
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Setting up Delivery Rounds method: Fill in the Logistic file
Logistic file is a special excel file, created by Accor to define link between your shops and hotels, specify delivery days and cut-off times.When to use it?If at least one condition is met, you mu...
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How to partially accept an order?
During the validation of the order, you have the possibility to accept or refuse all or part of the order. In the case of a partial acceptance, you can select which items you do wish to deliver and...