Team Astore
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API integration
If you are interested in automation of exchange data between your system and Accor Mirakl using Mirakl API please contact your onboarder (or Category manager if it is after the onboarding phase) to...
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What is the Punch Out?
In order to increase the product & category offer available through Astore Shop and proposed to our client, Astore is progressively deploying a new technology called "Punch Out" to connect clients ...
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Astore Welcome Packs
Welcome to Astore! To help you with your onboarding, we prepared Welcome Packs for you to learn about our tools and what you can use them for. You will find those Welcome Packs below:
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How to create a promotion in Mirakl?
Introduction Before reading this article, please make sure to read this introduction article to understand what is the promotions feature about. Create a promotion To create a promotion in Mirakl...
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Astore Shop Supplier Front Access - Introduction
Previously, as a supplier, you only had access to your catalogue via Mirakl.You couldn't see your catalogue directly in Astore Shop and couldn't see how your information was displayed to Astore cus...
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How to add labels to your products?
As part of Accor's sustainability initiatives, the Astore procurement team is working with hotels to implement Green Key and Green Globe certification in their operations. Please watch the below vi...
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How to update my users' personal phone number
Context Previously, we displayed the hotel's general phone number instead of the personal phone number of the person who placed the order on the purchase order. We have received feedback from deli...
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FTP suppliers - IPs to whitelist
Some suppliers may encounter issues with FTP connection if they have an enhanced security on their system for this sending mode (products/offers). The list of IP address to whitelist below : PR...
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How to reset your Astore Procurement account?
Case 1: If you received the connection email, but did not connect within the first 30 days If you did not connect within the 30 days limit after receiving you connection email, you will need to as...
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How to request more details?
If you want to request more details from a supplier, you can use the contact directory. This is a contact given by the supplier for hotels to contact them and ask for more details about their offe...