Thomas
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How to modify a purchase order waiting for approval ?
If, for any reason, you need to modify the quantity or the content of a purchase request, the best solution is to decline the order, then to duplicate it and to make the modification in your own ca...
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How to approve or decline an order?
When an order is sent for approval or for validation from a group, Every user of the group receives a notification. This notification contains a URL link to redirect the users to their Orders Trac...
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Orders tracking visibility
In order to be coherent and to simplify the understanding, the orders visibility on the Tracking page has been changed. By default, without the permission “View all orders”, the user can see only t...
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How to create an approval rule? (advanced)
For an advanced workflow example: If I as a General Manager am happy for kitchen staff to spend up to £100 with F&B suppliers without approval, but orders above £100 need approval from their manage...
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How to create an approval rule? (simple)
Associate each step of the flow with a group and a threshhold amount. The Purchase order will follow these steps to each of these groups if it is over the threshold specified. Click Save For exampl...
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How to create an approval rule?
Click on “My Account” > “User Management” Click on the “Order validation flow” tab If you have the appropriate permission, click on “Create a flow” 4. Fill the approval workflow creation fo...
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What is the approval workflow feature and why should we use it ?
Approval Workflow is a feature which a hotel can choose to use if they need to add a level of control to the amount spent within the hotel. A hotel admin in Astore Shop (or a user with the advance...
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Training videos for the approval workflow feature
1. Approval Workflow introduction: 2. How to Create Groups 3. Creation of Users 4. Approval Rules creation 5. Flow Visualisation 6. Approval Orders process
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Create a control for a missing client
If you do not find a control for a supplier/customer couple in the list of your controls, and the answers in the FAQ do not satisfy you, you will have the possibility to create a new control with...
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I do not agree with my supplier's answer, what can I do?
If you are not satisfied with the supplier's answer following the opening of a claim: You can contact the supplier to express your dissatisfaction and explain him the reasons (by telephone - Suppl...