NEW! AstoreShop Q&A sessions are now available for our suppliers!
Join our AstoreShop Q&A sessions to get support on how to manage your online shop. Whether it is about uploading your products and offers, managing your orders, or helping your team navigate the platform, these sessions are here to help.
There are two types of Q&A sessions available:
- Open sessions: Ask any questions related to the general use of your online Astore shop.
- Thematic sessions: Focused on specific topics such as adding certifications or product origin, these sessions give you targeted guidance.
To join, simply browse the list below and click the link for the session you are interested in. After booking, you will receive a confirmation email.
Before the session, we will get in touch so you can send us your questions by email—this helps us better prepare and make the most of our time together.
Already joined a session? We would love your feedback—just fill in this short questionnaire!
List of Q&A sessions
| Agent | Language | Topic | Duration | Registration link |
| Karen AKOA | French | Session questions-réponses ouverte | 1h | Lien |
| Iris GACHO | French | Session questions-réponses ouverte | 1h | Lien |
| Iris GACHO | Spanish | Sesión de preguntas y respuestas libre | 1h | Enlace |
| Rocío ROMERO | German | Offene Frage-Antwort Session | 1h | Link |
| Juan LOPEZ | English | Open questions & answers session | 1h | Link |
| Juan LOPEZ | Portuguese | Sessão de preguntas e respostas aberta | 1h | Ligação |
| Karen AKOA | French | Session questions-réponses thématique | 1h | Lien |
| Iris GACHO | French | Session questions-réponses thématique | 1h | Lien |
| Iris GACHO | Spanish | Sesión de preguntas y respuestas temática | 1h | Enlace |
| Rocío ROMERO | German | Thematische Frage-Antwort Session | 1h | Link |
| Juan LOPEZ | English | Themed questions & answers session | 1h | Link |
| Juan LOPEZ | Portuguese | Sessão de preguntas e respostas temática | 1h | Ligação |