Team Astore

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Activity overview

Latest activity by Team Astore
  • Team Astore created an article,

    How to login into the knowledge base

    Login to your knowledge base: a step-by-step guide for: First time users Support for existing users   Scenario 1: First time users Login to the suppliers’ knowledge base for the first time: Click...

  • Team Astore created an article,

    Segmentation - deleted offer in the requisition list

    Segmentation depends on suppliers and products.  Some suppliers have segmentations which creates the unavailability for you to order from some shops.    New feature for 2022 If you happen to have p...

  • Team Astore created an article,

    How do I know if a product will be deleted from my favourite list?

    When a product is deleted by a supplier because it is out of stock or not available anymore for sale, it will be displayed as unavailable in your favourite list.   An alert will be displayed on top...

  • Team Astore created an article,

    How to add an instruction per product to your order

    For each product you might want to make specific requests: Example 1 : You ordered 5kg of meat and want it to be cut in pieces of 0,2kg. Example 2 : You ordered fish but want it cut in a specific f...

  • Team Astore created an article,

    Suppliers’ Onboarding Kit !

    Astore Suite is our digital tool to manage your contracts, to collect your declaration and prepare your invoices. www.astoresuite.com     Access and First connection The declarative contacts you i...

  • Team Astore created an article,

    How to fill in the Excel template ?

      To fill in the Excel template and make sure you will be able to upload it in AstoreSuite, please follow the following rules :       May I remove rows ? Yes May I add rows if a client is missing...

  • Team Astore created an article,

    Release 1.34 - September 2021 / suppliers

    1) New alert messages when a template is not correctly uploaded   You are notified when you use a template with a wrong format :  You are notified when you use the adjustment template in the decla...

  • Team Astore created an article,

    Release 1.33 - August 2021 / suppliers

    1) Easier to find the contract(s) linked to the unit to declare Now the contract(s)' number are available on the declaration page ! Simply place your cursor on the comment "contract information", a...

  • Team Astore created an article,

    How to receive all your notifications on a single address when you have several accounts?

    If you wish to use an email address to access several establishments, it is necessary that a different email address exists for each establishment. For example, if you use AstoreShop for three diff...

  • Team Astore created an article,

    How can I access several establishments with the same account?

    What are the benefits ? A user can choose to use the same email address to consult several establishments by linking all his accounts to a main address. This way, they can change accounts without h...