Hotels use Astore shop to order products from you, our suppliers.
Suppliers use Mirakl to upload their products and offers which are then displayed on Astore Shop for hotels to order.
But what do we mean by a product?
"A product" in Astore shop or Mirakl is an article that is being sold
Its defining physical characteristics do not change or vary over time.
You can represent each of your products you want to sell on Astore shop by importing the product and its details into Mirakl
Each product on AStore Shop has its own "product sheet". The product sheet displays to the hotels all of the product details that you uploaded. Here is an example of a product sheet:
Every product must have certain attributes (or fields) completed which do not change. These include but are not limited to:
Product Name, Long Product Description, Category, Image, Selling and Packaging units and coefficients, Brand, Manufacturer Tax Class.
The more detailed a product sheet is, the more value it has to the clients. Value can be added to the product sheet by updating attributes in a detailed and accurate manner
For a product to be sold on Astore Shop it must have an associated offer.
An "Offer" is a conditional proposal made up of Price, stock, lead time to ship - i.e. attributes that can Vary over time.
What is the difference between a product and offer?
A product is the physical product that is sold. For example a can of coke. The attributes and characteristics of a product should not change
An offer is the terms under which a product is sold and they can vary. An offer is the price the product is sold for, the stock of the product and the lead time to ship of the product.
What is the process to add a product to Astore Shop for hotels to order them?
For a product to appear for sale on Astore Shop a few steps need to be completed. Here is a very high level overview. You can deep dive on each step in the other articles relating to product management.
- You, supplier, must upload product details to Mirakl (via creation form, product template, or API)
- You check the products are well integrated into Mirakl and Akeneo
- A good integration into Mirakl and Akeneo is indicated to you via the error reports and integration statuses on the product import status window.
- You must work to clear any errors on the product imports and reimport the products as necessary until errors are cleared
- You must inform your local Astore Shop contacts (supplier support team, DCM, or category manager) and ask them to publish your products.
- Without this action your product will not appear on the front
- The internal Customer Support team requests the relevant product validation from the relevant Category Manager
- Once products are published, only then can you upload an associated offer to the product (support or the local contact will inform you when you can do this)
- Once the offer is active and once the systems have synchronised the product and offer appears on the front for the hotel.