Why are we sending you automatic emails?
Automatic emails in order management provide significant added value to the process. By implementing automated email notifications at various stages of the order life cycle, businesses can enhance customer experience and streamline communication. These emails serve multiple purposes, including order confirmation, shipment tracking updates, delivery notifications, and post-purchase feedback requests. By keeping customers informed and engaged, automatic emails improve transparency, reduce customer inquiries, and foster trust and satisfaction. They contribute to a seamless and efficient order management process, ultimately leading to better customer relationships and increased operational efficiency for businesses.
During the ordering process you will receive different emails:
1. « You have one or more orders to confirm » : The first email you receive with an order summary and a link to order status in Mirakl.
2. « You have received a message about order no… » : Email you receive 5 minutes after the first one in which you will find the purchase order form attached in PDF format.
3. « Order no... to be dispatched » : Once the order has been accepted or partially accepted, you will receive an email with details of the products to be dispatched and the delivery note attached in PDF format. A clickable link allows you to decide on the shipment in Mirakl.
4. «Confirm dispatch order no... » : You can receive this reminder e-mail if you do not confirm by sending the order in Mirakl after e-mail no. 3.