Several reasons may explain why the image was not imported correctly: here are the steps to follow:
- Check Image Format and Import Images and verify that your image meets the technical requirements.
- Check if the link to your image is correct and if the image opens correctly :
- copy the link you provided in the product template and paste it in the search engine's search bar. - You can consult this new article for help by clicking here
- Contact the support seller and tell them the exact time you performed the import. They should be able to check the error that was reported during image processing.