Team Astore
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My order doesn’t meet the minimum order amount, what can I do?
If you only have a few items in your cart and cannot meet the minimum order amount you have two options available to you: Place more items in your cart to meet the minimum order amount If you have...
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I forgot to add an item to my delivery! How can I add it?
If you have forgotten to add an item to your order you can now use the "combine order" feature to add an item. (Please note: It is not possible to edit an already placed order, hence why the soluti...
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How to find Green Key and Green Globe compliant products on Astore Shop?
As part of Accor's sustainability initiatives, and to further support our hotels and business towards more sustainable practices, the Astore procurement team is working with hotels, to implement Gr...
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Punch Out Teaser Video
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Best practices to create articles on AstoreProcurement.com
This guide is designed to help suppliers create impactful articles on the Astore Procurement News page, ensuring clear communication with clients, enhanced visibility, and alignment with Accor’s st...
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Discover the news feature designed for our valued suppliers
The News service on AstoreProcurement.com allows clients to access Astore's latest procurement updates, offering a dedicated space for sharing promotions, tailored content, and news across differe...
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How to tag Green Key and Green Globe products in Astore Shop
As part of Accor's sustainability initiatives, the Astore procurement team is working with hotels to implement Green Key and Green Globe certification in their operations. These certifications have...
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NEW! Suppliers Q&A Sessions
NEW! AstoreShop Q&A sessions are now available for our suppliers!Join our AstoreShop Q&A sessions to get support on how to manage your online shop. Whether it is about uploading your products and o...
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Discover our News service on AstoreProcurement.com!
As an Astore client, you have access to a range of benefits and services offered by Astore. Some of you may already be using AstoreProcurement.com, our institutional website where you can find: ...
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What is the Promotions feature?
Introduction The Promotions feature provides you with the opportunity to offer exclusive deals and discounts across a variety of offers, products, categories, and brands. On Astore Shop, this featu...