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  4. Orders and Communication

Orders and Communication

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In this section, we'll show you how you can handle your orders and communicate with your customers effectively.

  • How to identify if an order has been combined with another order?
  • What is the "combine order" feature and why should I activate it on my shop?
  • Order management module
  • Order's Life Cycle
  • What are the automatic emails sent as part of an order?
  • How to confirm an order (acceptance/rejection of an order)
  • How to partially accept an order?
  • Where can I find the contact details of the hotel? 
  • Where can I find the purchase order (PO)?
  • Order details
  • Why is my order split into several orders?
  • How do I extract all my orders?
  • How do I cancel an order after accepting it?
  • Messages
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