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Main use cases

Team Astore
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In this article, you will find some scenarios specific to Accor.

All the information about creating a new product from a business perspective is available on the Adding a New Product page.

Create a new product

  1. Use  P41  to load a product import file into your new Mirakl store.
  2. Use  P42  to check the import status after the P41 call. If the  has_transformation_error_report field  is  true in the response body,  see message P47 below.

  3. Use  P47  if you need to download the import error report. For better readability, download it by clicking the arrow button next to the  Send button  and selecting  Send and Download .

    send_download.png

Create or edit offers

Before creating offers, your products must already be imported into your store and accepted into the Akeneo system.

You will find all the information on the How to manage your offers page.

  1. OF01  to load the import file.
  2. OF02  to check the import status.
  3. OF03  to retrieve the import error report, if needed (consider the  Send and Download option  in case the import file is in XLSX format).
  4. OF21  allows you to view the list of offers you have created. This can be very useful for multi-store operations, allowing you to view the list of offers for each store.
  5. OF24  to update or delete an offer (accepted formats: XML or JSON).
  6. OF43  to respond to a message from your client regarding an offer.

Manage orders

All business information regarding order management and customer communication is available in the article  Orders and Communication . The diagram below illustrates the order cycle:order-life-cycle_fr.png

  1. OR11  to obtain a comprehensive list of your orders with all the details required for further order processing.
  2. OR21  to accept or reject an order. You will need the order ID. NOTE: Because the order may involve multiple products and contain multiple lines, you must enter the values ​​for ORDER_ID in the request address and ORDER_LINE_ID in the body of your request.
  3. OR74  to upload all the documentation concerning your order (e.g. return slips, user manuals, invoices, etc.)
  4. OR72  to view a list of documents associated with the order if they have been provided.
  5. OR72  to download a document associated with an order if it has been provided: invoice, delivery note, etc.
  6. OR23  to provide carrier information for each order to be processed.
  7. OR24  to confirm order shipment.

Sending and receiving messages

  1. M01 displayed messages received and sent regarding orders.
  2. OR42  to send a message to a customer regarding an order.

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