Inactive offer
Inactivating your offer means that your product cannot be ordered on Astore Shop but remains visible on the front of the website (with appropriate status);
How can I deactivate an offer?
Step 1 : Log in as "Operator", this means that you can only perform this action if you are logged in with an account that has "Operator" user rights.
Step 2 : Click on the "Administration" tab in the top menu, you will find it on the left => in the drop down, click on the menu option "User management".
Step 3 : Switch to the "Shop Account Users" tab, by clicking on it. You will find it under the title of the page "User Management"
Step 4 : In the section "Linked shop account" choose any shop for example "DATA_Paris shop"
Step 5 : Click on the link of email adresse
Step 6 : click on "seller mode"
Step 7 : choose a supplier in dropdown on the right
Step 8: clink on "my inventory"=> "offer list"
Step 9 : Choose an offer click on it
Redirection to offer page
What does it look like when you inactivate an offer on the front?
The offer is inactive if it meets at least one of the following conditions:
- the associated store has the "Store account not open" status
This means that the store is either closed, "on vacation", or suspended). - the stock quantity is 0 (no stock)
- the offer is not within the validity period (based on the availability start/end dates)
- the linked product is not active (controlled by the operator)
- the offer has no minimum shipping charge
If the seller has not accepted any shipping methods or if the offer is newly created, the batch which affects the shipping charges is launched every 5 minutes. - the store does not belong to any sales channels
- the currency associated with the store is not active on the platform
- sellers are not authorized to sell the offer
The operator has forbidden all sellers to create offers on the related product. - the operator has rejected the related product.
You can check why an offer is inactive in the offer list or directly from the offer details page.