The Knowledge Base
Have you ever had a question about a product or service, but didn't want to wait on hold for customer support? That's where this knowledge base comes in handy!
It's a place we've created for you where you can find helpful information, like tutorials, FAQs, and troubleshooting guides, all in one convenient location. It's like having your own personal library of information at your fingertips.
Plus, it's available 24/7, so you can find the answers you need whenever you need them. And the best part? It's totally free to use! So next time you have a question, be sure to check out our knowledge base first.
The Astore Shop Knowledge base is a valuable resource for suppliers.
It is divided into dedicated sections, which provide step-by-step guidance on various aspects of using the platform, including:
- Astore Shop: A very good start! In this section we outline the basic principles about Astore Shop.
-
First steps: This section provides guidance on creating an account, logging in, and setting up your profile.
-
User management: Here, you will find information on adding and managing users on your account, as well as setting up user permissions.
-
Shop configuration: This section covers the setup and configuration of your shop, including branding and customization options.
-
Product catalog management: This section provides guidance on managing your product catalog on the platform, including uploading and updating products, setting pricing, and managing stock levels.
-
FTP: This section provides information on using the FTP server to upload large product catalogs to the platform.
-
Catalog offer management: Here, you will find information on managing your product offers on the platform, including setting up promotions and managing pricing.
-
API: This section provides guidance on using the platform's API to integrate with other systems.
- Orders & Communication: In this section, we'll show you how you can handle your orders and communicate with your customers effectively.
-
Dashboards and statistics: Here, you will find information on how to access and interpret your sales data on the platform.
-
Video tutorials: This section provides a range of video tutorials on various aspects of using the platform, making it easy to follow along with visual aids.
-
FAQ: This section provides answers to common questions about using the platform, making it easy to find solutions to common issues.
The Astore Shop Knowledge base is designed to make it easy for suppliers to get up and running on the platform quickly and efficiently. With detailed guidance on every aspect of using the platform, suppliers can be confident that they have the support they need to succeed.